FAQ

1. What is print-on-demand?
Print-on-demand (POD) means that each item is printed individually based on your order. We don’t mass-produce products, so each scarf is made just for you, ensuring unique designs and personalized quality.

2. How do I place an order?
Simply browse through our collection, choose the scarf you love, and customize it if desired. Add it to your cart and proceed to checkout. You’ll be able to select your payment method and provide shipping details at the checkout page.

3. What materials are your scarves made of?
Our scarves are made from a variety of high-quality materials, including soft silk, cozy cotton, and durable polyester blends. Each product description specifies the fabric used.

4. Can I return or exchange my order?
Since all of our products are printed on demand, we do not accept returns or exchanges unless the item is defective or damaged during shipping. Please contact us within 7 days of receiving your order if you encounter any issues.

5. How long will it take to receive my order?
Orders are typically processed and printed within 3-5 business days. Shipping times vary based on your location, but most orders arrive within 7-14 business days. You'll receive a tracking number once your order ships.

6. Do you offer international shipping?
Yes! We ship to most countries worldwide. Shipping fees and times may vary depending on your location.

7. Can I customize a scarf with my own design?
At A Sacred Scarf Store, we offer a wide range of designs, but if you're looking for something truly unique, please reach out to us. We're happy to discuss custom design options for bulk orders or special requests.

8. How do I care for my scarves?
To keep your scarves looking their best, we recommend hand washing in cold water or dry cleaning. For specific fabric care instructions, please refer to the tag on your scarf.

9. Are the designs on your scarves exclusive?
Yes! We collaborate with talented artists to bring exclusive designs to our customers. When you purchase from A Sacred Scarf Store, you’re getting a unique product you won’t find anywhere else.

10. How can I contact customer service?
If you have any questions or need assistance, please don’t hesitate to get in touch with us via email at asacredscarf@yahoo.com or through our social media channels. We’re happy to help!

If you have any other questions or need more information, feel free to reach out. We're here to assist you!