SHIPPING POLICY

At A Sacred Scarf, we are committed to providing timely and reliable shipping for all our customers. Below is an overview of our shipping process:

1. Processing Time:

  • All orders are processed within 1-3 business days after they are placed. Orders are shipped from our warehouse during regular business hours, Monday through Friday (excluding weekends and holidays).
  • Please note, during peak seasons or promotions, processing times may take longer. You will receive a notification if there are any delays.

2. Shipping Methods and Rates:

  • We offer a variety of shipping options for your convenience. Shipping rates are calculated based on the weight and destination of your order.
    • Standard Shipping: 5-7 business days.
    • Expedited Shipping: 2-3 business days.
    • Overnight Shipping: 1 business day (available for select locations).
  • Free Standard Shipping is available for orders over [amount] (depending on your region).

3. Shipping Destinations:

  • We currently ship to [list of countries or regions]. If you are located outside these regions, please contact our customer service to inquire about international shipping options.

4. Tracking Your Order:

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to check the status of your delivery.

5. Order Issues:

  • If you have concerns about your order’s status or delivery, please contact us at [customer service email]. We will assist you in resolving any shipping issues as quickly as possible.

6. Shipping Delays:

  • While we do our best to ensure prompt delivery, we are not responsible for any delays caused by shipping carriers, especially during busy periods (holidays, promotions, or weather-related disruptions). Please check with the carrier for any updates in such cases.

7. Address Accuracy:

  • Please ensure that the shipping address you provide is accurate and complete. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer. If you notice any errors in your address after placing an order, please contact us as soon as possible so we can try to correct it before your order is shipped.

8. Undelivered or Returned Packages:

  • If your package is undeliverable or returned to us due to an incorrect address, you will be responsible for paying the return shipping charges. If your order is returned to us, we will contact you to arrange reshipment at your expense.

9. Customs and Duties (International Orders):

  • For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer. Please check with your local customs office to learn about any fees you may incur.

10. Changes to Shipping Policy:

  • A Sacred Scarf reserves the right to modify this shipping policy at any time. Any changes will be reflected on this page, and the updated policy will be effective immediately upon posting.